At Dusk Roots, we are committed to protecting your privacy and handling your personal information with care. This policy explains how we collect, use, and safeguard your information when you visit our website or stay at our villa in Anuradhapura, Sri Lanka.
Information We Collect
- Personal Information: When you make a reservation or contact us, we may collect details such as your name, email address, phone number, and booking preferences.
- Booking and Payment Details: To secure your stay, we may collect necessary information for processing payments and managing your reservation.
- Communications: When you communicate with us by email, phone, or through our website, we may keep records of your correspondence to provide you with better service.
How We Use Your Information
- To process reservations and manage your stay at Dusk Roots
- To respond to inquiries or requests
- For internal record-keeping and to improve our services
- To comply with legal or regulatory requirements
Information Sharing
We respect your privacy and do not sell or share your personal information with third parties except as necessary to process your booking, comply with the law, or improve your experience.
Data Security
We implement appropriate security measures to protect your personal data from unauthorized access, alteration, or disclosure. While we strive to use commercially acceptable means to protect your information, no method of transmission over the internet is 100% secure.
Cookies
Our website may use cookies to enhance your browsing experience. You can choose to accept or decline cookies via your browser settings.
Your Choices
You may request details of the personal information we hold about you or ask us to update or remove your data at any time.
Contact Us
If you have any questions about our privacy policy or your personal information, please contact us:
Address: Bandi Alankulama, Kalaththawa, Anuradhapura, Sri Lanka
Phone: +94 77 669 9877
Email: info@duskroots.com